Device won’t power on

Overview

If your device isn’t turning on, don’t worry. This article walks you through some quick steps to troubleshoot the issue.

Try these steps

• Hold the power button for at least 5 seconds. Some devices take a few seconds to respond.
• Plug in the device using the included charger and wait a few minutes. The battery may be empty.
• Look for any charging lights or screen activity.
• Try using a different charging cable or wall adapter to rule out a power issue.
• Try taking the battery out and putting it back in.
• If the device still won’t power on, contact support.

Still need help?

Email us at support@plainspeed.com and we’ll help you get back up and running.