How to cancel your service

Overview

You can cancel your Plain Speed service anytime. Please note you must return your leased device to complete the cancellation.

Steps to cancel your service

1. Contact our support team to initiate the cancelation.
2. You will receive an email with the return instructions.
3. Safely package your device and ship it back to the address in the instructions.
4. Send the tracking information for the device to support@plainspeed.com.
5. Once we receive your device and confirm cancellation, your service will be stopped, and you will receive a pro-rated refund for your last month of service and your device deposit returned (assuming device comes back in good condition).

Still need help?

If you want assistance with canceling or returning your device, please email support@plainspeed.com.